Investigation | "Medical Q&A" has a routine!

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Investigation | "Medical Q&A" has a routine!

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Recruitment of part-time medical questions and answers, the answer is found online, earning at least 80+ a day, and recruiting a lot of people!

Part-time job of medical question and answer is simple and easy to operate, one question in a few minutes, and the daily income is hundreds. The more you do, the more you earn!

Typing the keyword "Medical Q&A" on Baidu, I found that similar recruitment information exists in a large number of forums such as Post Bar, Douban and Zhihu, and there are not a few applicants who reply to it. What is this repeatedly mentioned part-time job of medical Q&A?

Part-time medical question and answer without threshold

"Our part-time job is to do medical questions and answers on a website, search from Baidu according to the prescribed title, and improve it as an answer." According to a job advertisement on Douban, the reporter added the QQ of the recruiter and asked about the information about the part-time job of medical question and answer.

This kind of part-time job is online part-time. Applicants only need to have typing ability and a mobile phone or computer as working equipment. Due to the low barriers to entry and the great demand for jobs, it has become a popular choice for online part-time jobs. Most of them are students and unemployed people, most of whom have a low education level.

According to the recruiter, the daily income of the medical part-time job is 100 yuan to 200 yuan, and the salary is calculated according to the daily workload, so the more you work, the more you get. Answer a question, the income ranges from 0.4 to 0.8 yuan, and the highest income does not exceed that of 2 yuan. Different types and difficulty questions have different prices.

A part-time advertisement for medical questions and answers on Douban

Self-questioning and self-answering workflow

According to the recruiter’s operation guidance on QQ, the applicant must first register an account on a specific website according to his specified name and invitation code, and then he can join the group, conduct induction training and assign work tasks after registration is completed.

Chat history with recruiters

According to the website provided by the recruiter, the reporter entered a website named "Pineapple Crowdsourcing", which calls itself "the leading big data content customization service provider in China", and its business includes but is not limited to pictures, texts, audio and video, ai collection, offline scenes, etc., but its main business is still "medical question and answer" service.

Click "Start Work" in the center of the webpage to enter the work page. There are many published tasks on the page, but you can only choose the projects that your team has joined. If the team has not joined, only individuals cannot participate.

Click one of the team tasks to start work. The specific work page is as follows:

Work page of pineapple crowdsourcing website

From this work page, it can be seen intuitively that part-time medical question-and-answer workers need to play the roles of patients and doctors at the same time. According to the reference title, draw up your own topic, describe the problem in the first person, diagnose and analyze the problem in the doctor’s tone, and put forward corresponding suggestions.

How do non-professionals "write" the answer?

The recruiter said, "The answers are searched from Baidu, and then improved." Most of the answers to "medical questions and answers" are searched from Baidu, and the authoritative answers to related questions are taken as reference standards, such as Dr. Lilac and Dr. Good Doctor, from which multiple answers are copied, then pieced together and integrated, revised according to the corresponding revision rules, and the final answers are obtained, and then pasted on the work page to complete the self-questioning and self-answering process.

Surprisingly, this kind of crowdsourcing website also has a duplicate checking tool. After revising the copied answers, it is necessary to check the duplicates on the homepage of the website. The duplicate checking tool will display the percentage of originality. If the answers exceed a certain percentage, they will be judged as unqualified data, and they will not be submitted successfully on the work page, which is invalid data, and part-time workers will not get commission.

In addition to the "self-duplicate checking" process, the platform will also double-check the data submitted by part-time workers in the background of the website to ensure that the repetition rate is less than 30%.

Duplicate checking tool of pineapple crowdsourcing website

How to write a "qualified" question and answer?

It is necessary to use the collected authoritative answers as a template and reduce the repetition rate. How to coordinate the two? To solve this problem, the part-time group provides reference templates and revised requirements for non-professionals to help them get started quickly and complete the medical question-and-answer tasks that meet the requirements. These files are uploaded to QQ group files, and novices are required to carefully review these files as part of the induction training.

In the group file department, several template files are published, which are the reply templates of common diseases such as cervical spondylosis, fracture and cosmetic sequelae, and list the main points of reply and suggestion. In addition, there are dozens of documents about the attention requirements of compiling "medical questions and answers", including the wording, symbols and sentence requirements in questions and answers, as well as the content precautions.

Part-time QQ group file

The seemingly simple and easy-to-operate medical question and answer has many details behind it. In terms of wording, it is necessary to delete colloquial useless expressions, such as "suggestions", "according to your situation" and "wish you health", and at the same time, punctuation needs to be unified, and it is also required that two uncertain words cannot be used continuously in the sentence pattern.

In addition to formal requirements, medical questions and answers also have high requirements in problem description. First, the designed condition must be reasonable and cannot deviate from the theme; Second, and most importantly, part-time medical question-and-answer workers must ask questions from the perspective of the first person, that is, the patient, and describe the illness in detail around the title, including basic information, main illness, historical diagnosis, etc. At the same time, in the question, no specific place names can appear, and no treatment price can be involved.

In medical questions and answers, the requirements for answering questions are the most complicated. You can’t make common-sense medical mistakes in imitating doctors’ answers, and you can’t just say cliches in order to avoid mistakes. The most important point is that you can’t have specific drug names. Even if the title asks "What medicine do you need to take?", you can’t directly prescribe prescription drugs, and you can only use antibiotics, antiviral, anti-inflammatory and anti-stress drugs instead. At the end of the answer, it is necessary to explain the precautions to the patient. It must be an immediate suggestion for the patient’s current disease, but the wording should be euphemistic. You can’t directly give a detailed treatment plan, and try not to write suggestions about diet.

A highly identical answer

By referring to the template file and comparing with the standard file, it is much less difficult for non-medical professionals to write "qualified" answers, but do these medical suggestions written according to the template have practical guiding value?

The reporter copied the template answers about "how to treat lumbar muscle strain" in the group files, and searched in Baidu, and several highly similar answers appeared, including "Thumb Doctor", "39 Health Network", "Ask the doctor quickly" and "Baidu Experience". Unexpectedly, one of the patients and the doctor had many interactive questions and answers, and the doctor’s answer was actually the result of pasting and copying.

Template answers in group files

The same answer of Baidu search

In addition, the author also searched for reference answers in template files such as "lymph node enlargement", "fracture" and "side effects of injection of hyaluronic acid", and all of them can find highly similar language segments and even similar voice reply segments on Baidu. These paragraphs appear in different medical websites and Baidu Q&A, with different questions and descriptions, but with different answers. Some answers even haven’t changed a word, and they are completely copied. This kind of consultation does not suit the right medicine, it is difficult to talk about authority or not, and it is extremely irresponsible to patients.

The author found that the appearance time of these questions and answers about seeking medical treatment on Baidu was concentrated after 2015, and the peak time was in 2018 and 2019, which were earlier than the release time of the template file. To some extent, this shows that the medical question and answer industry chain has been popular for many years, and the template answer has been applied for many years, so it is difficult to find out the source.

Essentially "manuscript washing" behavior

In order to have enough content data in the early stage of establishment, some websites and apps will artificially produce data in the form of "data management", and "medical question and answer" is a typical example. Recruit part-time workers and compile medical questions and answers that meet the "standard", and the way of compilation is to copy and paste and then modify them, so as to change the word order, use words and add or delete them through the website audit, but the content produced by a template, no matter how modified, will eventually get the same answers.

Not involving prescription drugs, lack of detailed treatment plans and less dietary advice are typical characteristics of medical questions and answers. At the same time, most of these "medical questions and answers" are answers to specific and common diseases, focusing on "how to do it" rather than "what is it", that is, the name and cause of the disease will not be judged according to the description of symptoms, and the answers are not targeted, and they will not prescribe the right medicine according to the specific situation of the patients, but "scratch the ball" and confuse the eyes with general words. It seems that the reply on the tall is actually the "pseudo original" data set early.

"False" interactive question and answer between doctors and patients

In essence, "medical question and answer" is a veritable "manuscript washing" industry. In the Internet age, people are used to surfing the Internet to find countermeasures when they are unwell, and medical questions and answers came into being. Today, robots can be used in voice question and answer. Who can guarantee that the respondents of online diagnosis are professional doctors? Perhaps, the opposite is just a cold template, which has already been done, waiting for the unknown routine to "take the bait".

Pseudo original’s medical questions and answers aggravated people’s distrust of online consultation. The mixed information is fascinating, and people can’t tell whether the answer they refer to is the professional reply of the doctor or the "self-question and answer" of the part-time medical question and answer.

Author | Zhao Kexin College of Journalism and Communication 2018 Undergraduate

American editor | Liang Jianqiang, 2018 undergraduate of School of Information Management

Original title: "Investigation |" Medical Question and Answer "has a routine! 》

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