"Capital Window" released on March 26, in order to better meet the elderly, foreign visitors to Beijing and other groups of diverse payment service needs, "Beijing on the Further Optimization of Payment Services to Improve the Convenience of Payment Work Implementation Plan" recently issued, requiring by the end of April 2024, to achieve the cruise taxi cash payment barrier-free; by the end of June 2024, in the city’s three-star (inclusive) above the hotel, 3A (inclusive) above the tourist attractions to add a number of payment service facilities; by the end of December 2024, the basic solution to the elderly, foreign visitors to Beijing and other groups payment pain points difficult problems.
The implementation plan is divided into 22 key tasks in five aspects, and the main responsible departments are clarified. Continuously improve the bank card acceptance environment and enhance the coverage of card payment, it is required to continuously improve the convenience of using bank cards for the elderly, foreign visitors to Beijing and other groups, and support the use of bank cards for public utility payment, medical care, tourist attractions, shopping malls and other convenient service scenarios. Relevant departments should focus on food, housing, transportation, tourism, shopping, entertainment, medical and other scenarios, and in accordance with the principle of "sufficient and necessary", determine the list of key merchants in large business districts, tourist attractions, tourist resorts, night culture and tourism consumption agglomeration areas, cultural expo venues, cultural and entertainment venues, hotels, transportation hub sites, medical institutions and other key places, and promote the inclusion of merchants in the list. The coverage rate of overseas bank card acceptance end points (POS machines) continues to increase.
The convenience of bank cards in the transportation sector should also be further improved. Relevant departments should speed up the transformation of the software and hardware of bank card acceptance equipment, promote the realization of contactless payment in key travel scenarios such as subways, and provide "one-card" sales and refund services in key places such as Beijing Capital International Airport and Beijing Daxing International Airport.
Continuously optimize the use of cash environment, in accordance with the law to ensure cash payment, the implementation plan proposes that the relevant departments should guide banking institutions to actively promote the network service senior-friendly transformation, reasonable retention of artificial cash counters, the establishment of the elderly payment business handling green channel; based on the elderly payment service needs, and constantly enrich all kinds of senior-friendly payment scenarios.
According to the implementation plan, the city will further optimize the deployment of self-service teller machines (ATMs), increase the coverage of ATMs that support overseas bank card withdrawals, continue to optimize foreign currency exchange services, and standardize cash collection and payment work, especially to guide shopping, catering, accommodation, tourism and other people’s livelihood, and foreign-related business entities to publicly commit to receiving cash, and provide cash in sufficient quantities and different denominations according to the business volume, so as to guide the taxi industry to use change as a service standard.
The implementation plan also points out that to promote the solution of the problem of cash "ticket purchase difficulty" and "travel difficulty", in parks, sports and fitness venues, tourist attractions, cultural centers, libraries, museums, art galleries and other places, keep manual ticket purchase windows to support cash payment.
In terms of vigorously promoting mobile payment, optimizing account services, and strengthening publicity and promotion, the implementation plan has put forward a number of requirements, such as optimizing the mobile phone number business process for foreign visitors to Beijing, broadening processing channels, providing good international roaming services, and providing basic support for mobile payment and other services.
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